How to Change SASSA Phone Number For SRD R350 Grant?

Are you looking to change your Sassa phone number? So you are in the right place to receive all grant updates and payment date notifications, you need to have an active phone number. Your grant payments will be interrupted if you lose that number since you will not be able to receive SASSA grant updates. Therefore, you should inform the SASSA as soon as possible and change your phone number to avoid any delays or updates.

You must update your phone number online as soon as possible on the R350 SASSA application if you have changed your phone number or lost your sim. Additionally, changing the phone number will ensure that the OTP code is received. In this article, we have described both online and physical methods for changing the SRD phone number in SASSA 2023.

How to Change Your SASSA Phone Number For R350?

SRD phone numbers can be changed in two ways, but the best and easiest way to do so is online via SASSA’s official website. There are also offline methods for those who do not have internet access or cannot do it online. The two methods will be explained one by one, and you can choose the one that works best for you. 

Online Via SASSA Official Website

The South African Social Security Agency (SASSA) website allows you to change your SRD grant phone number online in a few simple steps:

  • Go to the SASSA website: Click on the given link https://srd.sassa.gov.za/sc19/contact.
  • Enter Your Credentials: Please enter your 13-digit South African ID number and your application ID.
  • Submit the application: The next step is to submit the form. To ensure that the information you provided in the form is correct, please double-check your details before submitting it.
  • Confirm Email and New Phone Number: You will then be redirected to another form to verify your email address. Enter your new phone number and the email address you used to register for the SRD grant. Click the “submit” button.
  • Give reasons for the change: You will now be asked to provide the reason for changing the phone number. Choose the reason for changing the number. The following options are available to you:
  • Stolen or lost cell phone.
  • You applied using someone else’s phone number.
  • You don’t have access to your mobile number for any other reason.
  • Confirm Your New Phone Number: You will receive an OTP on your new mobile number once you provide the reason. On the website, enter the OTP code and click submit.

SASSA will notify you once your phone number is updated, and you will receive all future SRD grant updates at your new number.

Offline Via Call – Visit

The option to change your phone number offline is available if you don’t have access to the internet or won’t be changing your phone number online. Contact the South African Social Security Agency (SASSA) directly. There are two ways to do this:

  • Call SASSA Center: Call the SASSA call center at 0800 60 10 11 to update your contact information. After verifying your identity, they will update your phone number.
  • Locate SASSA near you: Visit your nearest SASSA office to find out where it is located. SASSA representatives may ask you for your identity documents for verification, so carry them with you. Once your identity has been verified, your phone number will be changed.

What are the Reasons you may Need to Update Your SRD Phone Number?

You may need to change your phone number for a variety of reasons, such as:

  • Your phone has been stolen or lost.
  • In your SASSA grant application, you entered the wrong phone number.
  • Your SASSA grant was registered on your previous sim card, but you have changed your sim card.
  • The phone number you used to apply for the grant belongs to someone else, and now you don’t have access to it.

There could be other reasons as well, but these are the most common. You must update your contact details in the SASSA portal as soon as possible if any of the above reasons require a change in your phone number. This will prevent you from missing any notifications from SASSA and delaying your grant payments.

How can I Change my SASSA Grant Phone Number Without an Application ID?

On the SASSA SRD website, you can easily retrieve your application ID if you have lost it. When you apply for an SRD grant, an application ID is assigned to your application and used to identify it. To obtain your application ID, follow these steps:

  • Check the SASSA SRD website status.
  • Please provide your 13-digit South African ID number without spaces and your old cellphone number (the number you used when applying).
  • Please click the “submit” button. In the first line, you will see your six-digit application ID.

To update your contact details, note down your application ID and follow the above steps.

How long it will take to Update SASSA Srd R350 phone number?

In general, it takes 2-5 working days for your phone number to be updated after you submit the request through SASSA online or in person. If your account has been updated, you will receive a text message confirming the update.

What to do if SASSA Rejects your new phone number request?

The SASSA helpline can help you understand why your request may have been rejected if it is. One of the most common reasons for this could be the inaccuracy of the personal information provided or the lack of eligibility. Please verify your information and eligibility status and reapply as soon as possible.

Conclusion

Through SASSA’s online facilities or direct support channels, you now understand how to change your SRD grant phone number. Do not disclose confidential grant details to unauthorized people after a change in your personal identification information. With your new phone number, you can continue receiving SRD grant communications uninterrupted. Any further problems should be reported to SASSA as soon as possible.

3 thoughts on “How to Change SASSA Phone Number For SRD R350 Grant?”

Leave a Comment