Did your SASSA R350 grant application get denied because of incorrect information? The applicant can appeal the decision and provide corrected information for reconsideration. Many people have been wondering why their R350 payments haven’t arrived or why their applications haven’t been approved.
In the SASSA Portal, ensure that your information is current before appealing:
Use your 13-digit South African ID card number to log into the SASSA portal
Verify that your information is accurate.
If you find any incorrect or outdated information, you should update it.
A mistake in your information could result in your appeal being denied, so verify your information before appealing.
How To Submit R350 Grant Appeal Online?
Through SASSA’s official website, you can appeal conveniently. Before submitting the Declaration and Consent Documents, you must confirm that you have read and accepted the clauses. Below is a step-by-step guide to filing an appeal:
SASSA Appeal Website: Visit the SASSA SRD Appeal website and enter your credentials.
Confirmation message: After entering your 13-digit African ID card number and mobile number. Click on the send pin button then you will receive a verification SMS containing a PIN on your registered mobile number. To access the appeal section, enter the pin on the website screen.
Choose a month: Upon logging into the appeals section, you will see all the records for all the months. Select the month for which you wish to appeal.
Evidence: After choosing the month, you will be asked to attach documents to prove your eligibility for the SRD grant along with a valid, concise explanation. Attach all necessary documents, including bank statements from the last six months, proof of residence, and identification documents.
Submit and stay in touch: Once all the necessary documents have been attached, click on the submit button. The independent tribunal will review your application and it will take 60 to 90 days to inform you of the outcome.
How Long Does The Appeal Process Take?
An Independent Tribunal for Social Assistance Appeals will investigate your R350 grant appeal and ensure SASSA does not miss any information. The appeal will be decided within 60 to 90 days. Funds for previous months will be paid if all goes well and your application is approved.
As soon as the grant money is allocated to your account, you will use alternative payment methods to collect or spend it.
Check your appeal status online using our free status check tool or the SASSA appeals online portal.
For more detailed information about your grant and appeal status, call the Sassa helpline at 080060 10 11. Make sure you have your ID number and other relevant information on hand.
Sassa Offices: Visit the Sassa office closest to you. Take all your documentation with you, including your ID and any appeal reference numbers.
You can send an email to Sassa if you have any questions. You can send an email asking about your appeal’s status. For easy tracking, make sure you include your reference number and personal details.
Reasons Your SASSA SRD R350 Application Declined
SASSA may have detected that you no longer qualify for the grant benefits during your R350 application process. The ‘Declined’ application status has led to quite a few inquiries from applicants.
Let’s take a look at what each of these messages means.
Identity_verification_failed: Your application does not match the information maintained by the Department of Home Affairs or you have a mismatch in your identity information.
alternative_income_source_identified: The applicant’s bank account reflects an income of more than R595 per month according to the application.
Debtor: The applicant received funds but did not meet the criteria, and payment will resume only if the applicant qualifies for R350.
existing_sassa_grant: The applicant received another social grant during the reconsideration period, making them ineligible for the SRD Grant.
exclusionary_response_found: A person receiving funds or living in a government facility receives this response.
nsfas_registered: This indicates that the applicant received funds from the National Student Financial Aid Scheme (NSFAS) during the reconsideration period.
uif_registered: The applicant received unemployment benefits from the Unemployment Insurance Fund (UIF) during the reconsidered period, indicating that they have another source of income.
gov_payroll_registered: This information indicates that an applicant has a job and income while the reconsideration process is in progress.
age_outside_range(<18): Applicants who are younger than 18 during the reconsideration period are ineligible.
age_outside_range(>60): If the applicant is over 60 years of age during the reconsidered period, they are not eligible.
Deceased Record on DHA: Under the reconsideration period, the applicant is listed as deceased on the DHA database.
What Can I Do If My SRD R350 Appeal Got Declined?
You cannot appeal again to SASSA or ITSAA if your appeal is also denied. Taking the matter to the High Court for a judicial review is your only option. This option should only be used if you believe you meet all the eligibility criteria but your application was improperly declined.
Conclusion
You have the right to appeal if your SASSA SRD R350 Grant application is unfairly rejected. Ensure that the information you enter in the SASSA portal is accurate, then follow the online appeal process. A judicial review in the High Court is your last resort if your appeal is denied. For appeal inquiries, please contact the Department of Social Development or ITSAA.
